Privacy policy
Privacy Policy
Last Updated: May 2026
This Privacy Policy explains how Shoppiearth (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or make a purchase from our store.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Shoppiearth is a business registered in the United Kingdom and acts as the data controller for personal information collected through this website.
Business Name (Trading Name): Shoppiearth
Legal Entity: GM Retail Hub Limited
Address:
124 Westrow Drive,
Barking, England, IG11 9BP,
United Kingdom
Email: support@shoppiearth.co.uk
We provide products and services to customers within the United Kingdom.
2. Information We Collect
We may collect and process the following personal data:
- Name, billing and shipping address
- Email address and phone number
- Order details and purchase history
- Account information (if you create an account)
- Payment information (processed securely by third-party providers)
- Device information (IP address, browser type, and usage data)
- Marketing preferences (if you opt in)
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and updates
- Improve our website, products, and services
- Send marketing communications (only if you have opted in)
- Prevent fraud and verify transactions
- Comply with legal and regulatory obligations
- We may also use your information to process returns, refunds, and verify orders.
We do not sell or rent your personal information to third parties.
4. Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases:
- Contract: to fulfil orders and provide services
- Legal obligation: to comply with applicable laws (e.g. tax and accounting)
- Legitimate interests: to improve our services and prevent fraud
- Consent: for marketing communications (where you opt in)
5. Privacy Rights (UK GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing
- Request transfer of your data (data portability)
To exercise any of these rights, please contact us at support@shoppiearth.co.uk.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to operate our website and improve your experience.
These include:
- Essential cookies: required for website functionality
- Analytics cookies: to understand how visitors use our site
- Marketing cookies: to deliver relevant advertisements (where applicable)
You can manage or disable cookies through your browser settings.
7. How We Share Your Information
We only share your information when necessary with trusted service providers, including:
- Shopify (website hosting and eCommerce platform)
- Payment providers (to process secure transactions)
- Shipping and delivery partners
- Email and marketing service providers
- Analytics and fraud prevention tools
All third parties are required to handle your data securely and in accordance with applicable laws.
8. International Data Transfers
Some of our service providers may process your personal data outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.
9. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil orders and provide services
- Meet legal and regulatory obligations
- Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized.
10. Data Security
We use appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption
- Secure servers
- Trusted payment gateways
While no system is completely secure, we take reasonable steps to safeguard your information.
11. Children’s Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from minors.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated revision date.
14. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Shoppiearth
124 Westrow Drive,
Barking, England, IG11 9BP,
United Kingdom
Email: support@shoppiearth.co.uk
Phone: +44 7440 333709
We proudly serve customers across the United Kingdom.